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Octsend is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered email management platform.

We believe in transparency and give you control over your data. This policy covers our practices regarding Gmail integration, AI processing, and data storage.

Account Information: Email address, name, and authentication credentials when you sign up.

Email Data: When you connect Gmail, we access email content, metadata (sender, subject, date), and thread information only for emails you choose to process.

Usage Data: How you interact with our platform, features used, and performance metrics to improve our service.

Device Information: Browser type, IP address, and device identifiers for security and optimization purposes.

gmail.readonly: We read your Gmail messages to display them in our unified inbox and generate AI summaries. We only process emails you explicitly choose to analyze.

gmail.send: We send emails you compose using your Gmail address as the sender. This maintains your Gmail identity and ensures proper deliverability. All emails require your explicit approval before sending.

userinfo.email: We use this to identify and associate your Gmail account with your Octsend profile.

We never store your Gmail passwords, access emails without consent, or modify your existing Gmail messages.

Email Analysis: Our AI processes email content to generate summaries, reply suggestions, and organize your inbox. This processing happens securely and temporarily.

Personalization: We analyze your email patterns to provide personalized AI suggestions and improve your experience.

No Training Data: Your emails are never used to train our AI models or shared with third parties for machine learning purposes.

Secure Processing: All AI processing occurs in secure, encrypted environments with strict access controls.

Provide Services: Display emails, generate AI summaries, send emails on your behalf, and manage your unified inbox.

Improve Experience: Personalize features, optimize performance, and develop new functionality based on usage patterns.

Security: Detect and prevent fraud, abuse, and security threats to protect your account and data.

Communication: Send important service updates, security alerts, and feature announcements (you can opt out of marketing communications).

We do not sell, rent, or share your personal information or email content with third parties for marketing purposes.

Service Providers: We may share limited data with trusted service providers (hosting, analytics, security) who help us operate our platform under strict confidentiality agreements.

Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and users safety.

Business Transfers: In case of merger or acquisition, your data may be transferred, but privacy protections will remain in place.

Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256) using industry-standard protocols.

Access Controls: Strict employee access controls with multi-factor authentication and regular security training.

Infrastructure: We use secure cloud infrastructure with regular security audits and compliance monitoring.

Incident Response: We have procedures in place to detect, respond to, and notify users of any security incidents.

Access: Request a copy of your personal data we have collected and processed.

Correction: Update or correct inaccurate personal information in your account settings.

Deletion: Request deletion of your account and associated data (some data may be retained for legal compliance).

Portability: Export your data in a machine-readable format.

Revoke Permissions: Disconnect Gmail integration anytime through your Google Account settings or our platform.

Opt-out: Unsubscribe from marketing communications while continuing to receive important service updates.