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Octsend is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered team collaboration platform.

We believe in transparency and give you control over your data. This policy covers our practices regarding AI agent interactions, team collaboration features, email management, and data storage.

Account Information: Email address, name, and authentication credentials when you sign up for team collaboration.

Team Data: Team member information, collaboration patterns, shared workspace content, and communication preferences.

AI Interaction Data: Your interactions with AI agents, task assignments, workflow preferences, and collaboration history.

Email Data: When you connect email providers, we access email content and metadata only for emails you choose to process through AI agents.

Usage Data: How you and your team interact with AI agents, collaboration features used, and performance metrics to improve our service.

Device Information: Browser type, IP address, and device identifiers for security and optimization purposes.

gmail.readonly: We read your Gmail messages to display them in our unified inbox and enable AI agents to generate summaries and manage communications. We only process emails you explicitly choose to analyze.

gmail.send: We send emails you compose using your Gmail address as the sender through AI agent assistance. This maintains your Gmail identity and ensures proper deliverability. All emails require your explicit approval before sending.

userinfo.email: We use this to identify and associate your email accounts with your Octsend team workspace.

We never store your email passwords, access emails without consent, or modify your existing email messages. AI agents work within your permissions.

AI Agent Interactions: Our AI agents process team communications, task data, and workflow information to provide intelligent collaboration assistance. This processing happens securely and with your team's consent.

Email Analysis: AI agents analyze email content to generate summaries, reply suggestions, and manage your team's communications efficiently.

Team Learning: AI agents learn your team's collaboration patterns and preferences to provide personalized assistance and improve workflow efficiency.

No External Training: Your team data and communications are never used to train external AI models or shared with third parties for machine learning purposes.

Secure Processing: All AI processing occurs in secure, encrypted environments with strict access controls and team-level permissions.

Provide Services: Enable team collaboration with AI agents, manage communications, automate workflows, and facilitate seamless human-AI teamwork.

Improve Experience: Personalize AI agent behavior, optimize team productivity features, and develop new collaboration functionality based on usage patterns.

Security: Detect and prevent fraud, abuse, and security threats to protect your team's data and workspace.

Communication: Send important service updates, security alerts, and feature announcements (you can opt out of marketing communications).

We do not sell, rent, or share your personal information or email content with third parties for marketing purposes.

Service Providers: We may share limited data with trusted service providers (hosting, analytics, security) who help us operate our platform under strict confidentiality agreements.

Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and users safety.

Business Transfers: In case of merger or acquisition, your data may be transferred, but privacy protections will remain in place.

Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256) using industry-standard protocols.

Access Controls: Strict employee access controls with multi-factor authentication and regular security training.

Infrastructure: We use secure cloud infrastructure with regular security audits and compliance monitoring.

Incident Response: We have procedures in place to detect, respond to, and notify users of any security incidents.

Access: Request a copy of your personal data we have collected and processed.

Correction: Update or correct inaccurate personal information in your account settings.

Deletion: Request deletion of your account and associated data (some data may be retained for legal compliance).

Portability: Export your data in a machine-readable format.

Revoke Permissions: Disconnect email integrations or remove AI agent access anytime through your team workspace settings or provider account settings.

Opt-out: Unsubscribe from marketing communications while continuing to receive important service updates.